Process an order

From a new order to a completed one: statuses, edits, invoice and waybill.

In the admin Store → Orders

  1. Get notified

    In Site settings enter the emails that should receive a message for every new order.

  2. Open the order

    Orders lists every order with its status, payment and total. Open one to see the products, the customer and the delivery.

  3. Edit if needed

    Add or remove rows, change quantities, the delivery method or the address, and save.

  4. Change the status

    Move the order through Pending, Awaiting payment and Completed, or Cancelled if it will not be delivered.

  5. Invoice and waybill

    Download the invoice from the order and create the courier waybill from the Waybills block.

Tip: Cancelling an order that was sent to Google Analytics can also be reported back to Google from the order page.

Still stuck? Write to us with the address of your store and we will help.

Contact support